Fix Your Team by Rose Bryant-Smith & Grevis Beard
Author:Rose Bryant-Smith & Grevis Beard
Language: eng
Format: epub
ISBN: 9780730354505
Publisher: Wiley
Published: 2018-05-23T00:00:00+00:00
What is a mediation?
Like a facilitated discussion, a mediation is a voluntary, confidential discussion by employees who are in conflict with each other, although a mediation is a more formal process and is strictly confidential. A mediator will manage the discussion, giving each person in the mediation an opportunity to be heard and to hear what the other employee has to say. The mediation is future-focused, with employees themselves exploring how to work, communicate and behave together better. The mediator encourages — but does not force — the employees to reach agreement. The mediator can then help them to record the agreement, so they can refer to it later.
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